Holiday Inn Hotel & Suites Madison West, An Ihg Hotel Middleton, Middleton

I was excited for a family-style bunkhouse setup but had to wait an extra 40 minutes for my room. The mini area with a simple bathroom and bedroom was pleasant, although the bathroom had a basic plastic molded shower insert. Overall, it was a nice stay.

The hotel location is very nice, with a great shower experience, but it seemed outdated and a bit dirty in some areas. The staff was kind, patient, efficient, and genuinely appreciative of every guest, which was a huge positive point. However, the rooms were in poor condition, smaller than the standard size, and the heating system was a challenge. The dining experience was just okay, with limited food options.

My stay at the hotel had its ups and downs. The rooms were fine but felt a bit dated with peeling wallpaper and an old shower, yet my kids loved the pool. Unfortunately, there was a large bag of garbage outside our room all night. On the bright side, the service was friendly and accommodating, and the location was nice, especially the shower. The dining experience was average, and there were some issues with cleanliness. Despite the shortcomings, the hotel had its charms.